Smart & Sharper outlets start here.
See it. Measure it. Improve it.
TangoEye is a retail vision-AI SaaS platform that turns your existing CCTV into accurate in-store analytics. Understand footfall and behaviour, optimise your space, and keep every store to standard — with no new hardware and privacy built in.
Trusted by Leading Retail Brands
Retail Intelligence, with
no hardware or privacy risk
No hardware capex. TangoEye works with the cameras your outlets already run.
Footfall is where it starts. TangoEye shows which zones earn their space and whether every outlet holds to your SOPs.
Drops and breaches arrive as alerts and tasks, so an area manager knows which outlet needs attention today - not at month-end.
Compare how each outlet follows your SOPs and act on the gaps.
Every store's SOP routines are checked off by staff through the day, with everything verified and approved as it progresses.
Explore Tango TraxYour existing CCTV watches every store's routines around the clock, with lapses detected and flagged to managers as they happen.
See AI detectionsEasy Implementation
From pilot to full network layout, with a dedicated team supporting every store.
- Step 01 01 Existing CCTV Cameras No new hardware
- Step 02 02 Existing Recorder (DVR/NVR) Feeds stay on site
- Step 03 03 Tango Edge Software Reads every frame
- Step 04 04 Server Processing In outlet, server or cloud
- Step 05 05 Dashboards & Alerts Alerts same day, insights next day
Works with what's already mounted
Your current cameras are all we need.
Feeds reach the recorder you own
Your DVR or NVR keeps doing its job. Footage never leaves the recorder it already sits on.
Edge software reads every frame
Tango Edge counts people, never identities. Faces are blurred at the source and nothing identifiable is stored.
Counts become the metrics you plan on
Processing runs wherever you want it. Raw counts resolve into footfall, dwell and conversion for every outlet.
Alerts reach the floor while it still matters
SOP alerts hit the floor in real time. Traffic and Zone dashboards on T-1, giving a clear read on the previous day to plan the next.
- No new cameras
- Any RTSP Cameras
- Footage stays on site
- Existing DVR / NVR
- Counts people, not identities
- Faces blurred at source
- Nothing identifiable stored
- In outlet, server or cloud
- Footfall, dwell, conversion
- Outlet and network views
- Real-time SOP and breach alerts
- Push and email notifications
- Performance dashboards
We know your category, not just your cameras.
Every format trades differently. TangoEye is tuned to how your shoppers actually move, browse and buy - and to the SOPs your outlets are run on.
To help brands measure
footfall & map the
shopper journey
An Evolution Beyond Basic Traffic Counting
From Walk-In to Purchase
See how many walk-ins engage, buy, or leave without engaging.
Buyer Analysis by Age Band
Know who visits and buys, by anonymised age band.
Peak Hours & Staff Allocation
Spot your busiest hours and staff the floor to match.
Every visitor counted. Every visit understood.
Measure footfall, busy hours, groups, engagement and conversion across every outlet, on the CCTV you already have.
Passerby to walk-in
Count how many people pass your outlet and how many step inside.
Peak hours
Spot your busiest hours and days, and staff up exactly when it matters.
Group counting
Count families and friends as one buying unit, for a truer conversion rate.
Engaged vs bounced
Tell browsers from serious shoppers by how long they stay.
Conversion
Match footfall to your bills to see how many visits turn into sales.
To understand how
shoppers engage
with different areas
Every Zone, Mapped and Measured
Zone Heatmaps
See where shoppers gather and which areas they skip.
Dwell Time Analysis
Measure how long shoppers stay in each zone to gauge interest.
Zone Engagement
Find the zones that engage shoppers and the ones that underperform.
See where shoppers go, and where they don't.
Map footfall, paths, dwell time and hot spots zone by zone, and plan layouts, displays and staffing on real shopper behaviour.
Zone footfall
Count how many shoppers visit each section, counter or display.
Shopper journeys
Follow how shoppers move from the entrance, through each zone, to billing.
Dwell time
See how long shoppers stay in each zone, the clearest signal of interest.
Hot, cold and dead zones
Spot the areas that pull shoppers in, and the ones they skip, so every space earns its place.
Zone to billing
See which zones lead shoppers on to the billing counter or trial room, and which lose them.
To help brands create, monitor & enforce
SOP compliance
One Standard, Followed in Every Store
Every Checklist, Done With Proof
Staff complete SOP checklists with photo proof, and managers approve them from anywhere.
Checks That Run Without Anyone Watching
Your existing CCTV spots routine lapses around the clock and flags them as they happen.
An AI Command Centre in Every Pocket
Every detection and overdue checklist reaches the right person the moment it happens.
SOP Data, Turned Into Store Standards
Checklist Completion
Track which checklists are finished on time and which are overdue.
Submission with Proof
Staff submit each SOP check with a photo, and managers review and approve it.
Flags & Tasks
Every failed check becomes a flag with a task to fix it.
Compliance Score
See how closely every store follows your SOPs, day by day.
Store Performance
Rank outlets by compliance and spot the ones that need attention.
Two Ways to Keep Every Store on SOP
Perfect Product Placement,
Every Time
Planogram bridges your designed store layout and real-world execution. AI-powered shelf scanning verifies product placement, facing counts, and visual merchandising compliance — at scale.
The Planogram Flow
What Planogram Does
Every feature powered by your existing cameras.
Up & Running in 24 Hours
Ready to activate Planogram?
Connect your existing cameras. See insights in under 24 hours.
Privacy Policy
Last updated: April 2025 · Tango IT Solutions India Pvt Ltd
Tango IT Solutions India Private Limited ("Tango Eye", "we", "our", or "us") is committed to protecting the privacy and security of the personal data that we collect from users ("you", "your") visiting our website, https://tangoeye.ai, or engaging with our services. This Privacy Policy explains how we collect, use, store, and share personal information, and provides details about your rights regarding your personal data. By accessing or using our website and services, you agree to the terms outlined in this policy.
Who We Are
Tango Eye is an AI-powered video analytics company that helps retail brands improve conversion rates and track store performance. Our innovative solutions utilize existing CCTV cameras to generate valuable insights, enabling brands to accurately measure footfall, track shopper journeys, analyse zone performance, and identify missed sale opportunities. We offer a comprehensive suite of products, including Tango Traffic, Tango Zone, Tango RevOp, and Tango StoreOps. This Policy applies to all users of our website and clients, both domestic and foreign, who access our services.
What Is Personal Data?
Personal Data is any information that relates to an identified or identifiable individual. This includes information that can be used directly or indirectly to identify you, such as your name, contact details (e.g., email address, phone number), business details, and other information that you may provide to us voluntarily through our website or services.
Information We Collect
Tango Eye collects personal data when you visit our website, engage with us through our services, or communicate with us. The types of personal data we may collect include:
- Personal Identifiable Information: Name, email address, phone number, and other details you voluntarily provide through forms or sign-ups.
- Account Information: Email address and password at the time of creating an account, including by logging in via Google, Facebook, or other email service providers.
How We Use Your Information
- To inform you of any new offerings or upcoming launches.
- To administer accounts and keep track of billing and payments.
- To fulfil the services offered on the Site.
What Are Cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to remember your preferences or actions over time, providing a more personalised experience.
Types of Cookies We Use
1. Necessary Cookies
Type: Session Cookies · Administered by: Us
These cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help authenticate users and prevent fraudulent use.
2. Functional Cookies
Type: Persistent Cookies · Administered by: Us
These cookies allow us to remember choices you make when you use the Website, such as login details or language preference, providing a more personal experience.
Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on the Website, you must disable cookies in your browser and then delete the cookies saved in your browser associated with this website. If you do not accept our cookies, some features may not function properly.
Legal Basis for Collecting Data
- Consent: When you provide your personal information for a specific purpose.
- Contractual Necessity: When processing is necessary to fulfil a contract.
- Legal Obligation: When processing is required to comply with legal or regulatory obligations.
- Legitimate Interests: When processing is necessary for our legitimate business interests.
How We Share Your Information
Tango Eye does not sell or trade your personal information to third parties. However, we may share your information with trusted service providers for the following purposes:
- To support our operations, such as financial institutions, auditors, and legal advisors.
- To comply with legal obligations or enforce our terms of service.
- With third-party vendors who help us operate our website, such as analytics providers and marketing tools.
International Data Transfers
Tango Eye may transfer your personal data to countries outside of your jurisdiction. In such cases, we will take appropriate measures to ensure that your data is transferred in compliance with applicable data protection laws.
Your Rights
- Right to Access: Request a copy of the personal data we hold about you.
- Right to Rectification: Request corrections to any inaccurate or incomplete personal data.
- Right to Erasure: Request deletion of your personal data, subject to certain exceptions.
- Right to Restrict Processing: Request that we limit the use of your personal data.
- Right to Data Portability: Request a copy of your personal data in a structured, machine-readable format.
- Right to Object: Object to the processing of your personal data in certain situations.
- Right to Withdraw Consent: Withdraw consent at any time if we rely on consent to process personal data.
To exercise these rights, please contact us at dpo@tangotech.co.in with the subject line "Information Correction".
Security of Your Information
We have adopted standard security features to protect the confidentiality and security of your information. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We will not retain any sensitive personal data for longer than is required for the purpose for which such data was collected. We may retain anonymized data for as long as is required.
Updates to this Privacy Policy
We may revise this Privacy Policy from time to time. We encourage you to check this page periodically for modifications. We will not be responsible for your failure to remain informed about such changes.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email: dpo@tangotech.co.in
Terms & Conditions
Tango IT Solutions India Pvt Ltd
These terms and conditions (Terms) govern your use of our website, any of its features or sub-domains (Site). The Site is owned and operated by Tango IT Solutions Pvt. Ltd., a company having its registered office at Cheran Illam, 1330, Thadagam Road, R S Puram, Kovai 2, Coimbatore, Tamil Nadu, India, 641002. The terms "user", "you", "your" refer to the person accessing and/or using the Site. The terms "we", "us", "our" refer to Tango IT Solutions Pvt. Ltd.
Before proceeding to use the Site, please read these Terms carefully. By clicking the 'Accept Privacy Policy and Terms of Use' option while providing your email address and mobile number, you signify your acceptance of the Terms (as amended from time to time) and agree to be bound by them for as long as you are using or accessing the Site. If you do not click the 'Accept Privacy Policy and Terms of Use' option, you will not be permitted to access or use the Site.
The use of our Site is available only to persons who can form legally binding contracts under the Indian Contract Act, 1872. If you are a minor (under the age of 18 years), please do not provide any of your contact details on the Site and have an adult accept these Terms on your behalf. These Terms may be amended by us from time to time.
1. The Site
We have developed the Site as a means to onboard customers availing TangoEye's products listed on the site.
2. Account
In order to access and avail the services/features on the Site, you must provide Brand Name, Name of the user, email address, and mobile number. You will be responsible for providing accurate and valid information about yourself. In order to initiate a trial or purchase a paid subscription, you will have to create an account and provide additional information. Any personal information that we collect about you is subject to our Privacy Policy. It is your responsibility to ensure that your account information is up to date at all times. You agree to notify us promptly if your account information changes. You agree that we shall not be liable for activities or consequences that occur where you have failed to update your account information.
3. Content
"Content" means any information, text, graphics, drawings or other materials uploaded, downloaded or appearing on the Site. The Content on the Site contains copyrighted material, trademarks, proprietary information and other intellectual property owned by us or the relevant retailers. You agree not to copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.
Access to, or use of, the Site does not confer and should not be considered as conferring upon anyone any license to either our or any retailer's intellectual property rights. By using the Site, you agree that you will not scrape or attempt to scrape or extract any data or Content available on the Site.
4. Disruption of Services
We make no guarantee as to quality or availability of the Content on the Site on a 24×7 basis and make no promise of providing uninterrupted access to the Site. Disruption of services may arise due to technical or operational difficulties, and no prior notice of downtime will be given in such circumstances. We also reserve the right to suspend access to the Site for all or specific persons, either permanently or temporarily, for any reason whatsoever.
5. Limitation of Liability and Disclaimer
You agree and acknowledge that Tango IT Solutions Pvt. Ltd. will not be liable for any claims in relation to the use of the site, including but not limited to:
- Your access to, or use of, or inability to use the site;
- The content on the service, including without limitation, any defamatory, obscene, offensive or illegal content;
- Any unauthorised access of the site or its backend infrastructure.
All content on the site is on an "as is" basis and Tango IT Solutions Pvt. Ltd. grants no warranties of any kind, whether express, implied, statutory or otherwise. Tango IT Solutions Pvt. Ltd. specifically disclaims any implied warranties of fitness for a particular purpose or non-infringement. You expressly agree that the use of the site and any information therein is at your own risk.
6. Governing Law and Dispute Resolution
These Terms shall be governed by the laws of India and any disputes or proceedings arising hereunder shall be subject to the exclusive jurisdiction of the courts in Chennai, Tamil Nadu.
7. Grievance Officer
If you have any concerns regarding your activities on this Site, including any content that is posted on the Site, please contact:
Name: Sanrelon Antony
Designation: HR
Email: sanrelon@tangotech.co.in
Every outlet, as measurable as an online store.
Everyday CCTV, turned into the clearest view in retail — accurate, privacy-safe, and built for stores at scale.
Physical retail runs the biggest part of the industry on the smallest amount of evidence. Online retail has known exactly what every visit is worth for twenty years; a store manager still reads the room.
TangoEye closes that gap with what's already installed - turning everyday CCTV into accurate, anonymous intelligence on footfall, behaviour and operating standards, measured identically across every outlet you run.
dwell + buy
Privacy and compliance,
engineered into the architecture
Patterns, not people
We measure how shoppers move through a store. Faces are never matched, individuals are never identified, and the insight sits in the aggregate.
Nothing that traces back
Source data is deleted within 72 hours. What remains is anonymous and aggregated, with no record that can be linked to a shopper.
Ready for your review process
ISO 27001 certified and GDPR compliant, with full architecture and data-flow documentation for your legal and IT teams.
TangoEye is an extended tech partner for retailers who want to truly understand customer behaviour in their stores. We bring the engineering, the AI and the retail context - so teams get answers they can act on, not just dashboards.
Let's talk about your retail.
Tell us about your outlets and what you want to measure. We will show you what TangoEye reads from the cameras you already have.
Talk to TangoEye.
Tell us about your brand and outlets, and we'll show you what TangoEye can see — a demo, a pilot, or a simple question: we're glad to talk.
Old No. 12 & New No. 39, Haddows Rd,
Nungambakkam, Chennai, Tamil Nadu 600006
Send a message
Three modules, one source of truth.
Who walks in and how they behave, how they move through your space, and whether every store runs to standard — powered by the cameras you already own.
Know exactly how many people visit, who they are and how long they stay — from your existing cameras, with system health monitored so you never lose data to a silent outage.
- Accurate footfall counting and visitor demographics
- Dwell time and recap videos
- Continuous camera and system health monitoring
Tango Zone turns camera feeds into heatmaps and zone-level analytics that show where shoppers move and linger, so you can optimise layout, merchandising and staff allocation with evidence.
- Store heatmaps and zone-level analytics
- Layout and merchandising optimisation
- Evidence-based staff allocation
Tango Trax brings AI-driven store compliance to a single centralised dashboard, so issues are caught as they happen rather than audited after the fact.
- Checklist automation
- Store open and close detection
- Unattended-area and other operational alerts
From blind spots to clear decisions.
One that never blinks,
Like an analyst in every store
TangoEye works with the cameras you already have, monitoring every store around the operational hours. No new hardware.
Vision-AI turns what it sees into accurate, anonymous metrics — footfall, behaviour and store standards.
The moment something needs attention, your teams get a clear signal on the dashboard — no gaps.
Questions, answered.
No. TangoEye works with any existing IP camera, DVR, or NVR. If your store has CCTV, you're already halfway deployed. Most customers go live in under two weeks with zero hardware changes.
98.4% on average, benchmarked against manual counts across 180+ stores and varied lighting conditions. We distinguish shoppers from staff, account for groups, and filter out camera glitches automatically.
Yes. Video is processed at the edge where possible; only anonymous, non-identifiable metadata leaves your premises. We're SOC 2 Type II and GDPR compliant. Enterprise plans support on-prem or private cloud deployment.
Typically 14 days from contract signing to first live dashboard. Multi-store rollouts are batched in waves of 10–20 stores per week. No store downtime required.
Yes. We have native connectors for most major Indian and global POS systems, plus a REST API for custom integrations. Conversion data is the main use case — tie walk-ins to actual receipts.
Refund & Cancellation Policy
Tango IT Solutions India Pvt Ltd
Subscription Cancellation
This policy outlines the process for canceling your subscription and what to expect upon cancellation.
If you have purchased any subscription plan from Tango IT Solutions India Pvt. Ltd. ("Tango Eye" or "we" or "us"), you can cancel your subscription anytime without cause. To do so:
- Visit our website at www.tangoeye.ai (we only have a web app and no mobile app).
- Log in to your account.
- Go to Payments & Subscriptions.
- Click on Need Help.
- Click on Cancel Subscription.
You will receive an email confirmation from hello@tangotech.ai that your subscription has been canceled. You can also check your account settings to confirm cancellation.
Your cancellation will take effect at the end of your current billing period or 30 days, whichever is later. You will continue to have access to all features of the service until then.
Refund Policy
Unless agreed otherwise, all purchases are final and non-refundable.
We do not offer refunds or credits for partially used subscription periods. If you believe that Tango Eye has charged you in error, please contact us at hello@tangotech.ai.
This refund policy does not affect any statutory rights that may apply.
Policy Updates
We reserve the right to modify or update this policy at any time. We will notify you of any material changes by posting a revised version of this policy on our website.
Contact Us
For any questions regarding this policy, please contact us at:
Email: hello@tangotech.ai
See your first outlet live in a week
Our team will reach out within one working day to schedule the walkthrough. In the meantime, the assistant in the corner can answer product questions.
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