Introduction
Tango IT Solutions India Private Limited (“Tango Eye”, “we”, “our”, or “us”) is committed to protecting the privacy and security of the personal data that we collect from users (“you”, “your”) visiting our website, https://tangoeye.ai, or engaging with our services. This Privacy Policy explains how we collect, use, store, and share personal information, and provides details about your rights regarding your personal data. By accessing or using our website and services, you agree to the terms outlined in this policy.

Who We Are
Tango Eye is an AI-powered video analytics company that helps retail brands improve conversion rates and track store performance. Our innovative solutions utilize existing CCTV cameras to generate valuable insights, enabling brands to accurately measure footfall, track shopper journeys, analyses zone performance, and identify missed sale opportunities. We offer a comprehensive suite of products, including Tango Traffic, Tango Zone, Tango RevOp, and Tango StoreOps, each tailored to address specific retail challenges. With a commitment to affordability, accuracy, and actionability, Tango Eye is dedicated to revolutionizing offline retail sales through intelligent data-driven solutions. This Policy applies to all users of our website and clients, both domestic and foreign, who access our services

What Is Personal Data?
Personal Data is any information that relates to an identified or identifiable individual. This includes information that can be used directly or indirectly to identify you, such as your name, contact details (e.g., email address, phone number), business details, and other information that you may provide to us voluntarily through our website or services.

Information We Collect
Tango Eye collects personal data when you visit our website, engage with us through our services, or communicate with us. The types of personal data we may collect include:

Personal Identifiable Information: Name, email address, phone number, and other details you voluntarily provide through forms or sign-ups.

Account Information: Email address and password at the time of creating an account, including by way of logging in to an existing social networking service such as Google, Facebook, or via other email service providers.

How We Use Your Information
Tango Eye uses the personal information we collect for the following purposes:

To inform you of any new offerings or upcoming launches.

To administer accounts and keep track of billing and payments. We may use your account-related data and other data available to us to process payments, bookings, cancellations, and other transactions made on the Site.

To fulfil the services offered on the Site.

What Are Cookies?
Cookies are small text files stored on your device by your web browser when you visit a website. They allow the website to remember your preferences or actions over time. Cookies help improve your browsing experience by enabling the website to retain information between sessions, providing you with a more personalized experience.

Types of Cookies We Use
Tango Eye uses the following types of cookies on our website:
1. Necessary Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide you with services available through the Website and to enable you to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these cookies, the services that you have asked for cannot be provided, and we only use these cookies to provide you with those services.

2. Functional Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies allow us to remember choices you make when you use the Website, such as remembering your login details or language preference. The purpose of these cookies is to provide you with a more personal experience and to avoid you having to re-enter your preferences every time you use the Website.

Your Choices Regarding Cookies
If you prefer to avoid the use of cookies on the Website, first you must disable the use of cookies in your browser and then delete the cookies saved in your browser associated with this website. You may use this option for preventing the use of cookies at any time.
If you do not accept our cookies, you may experience some inconvenience in your use of the Website, and some features may not function properly.
If you’d like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser.

Legal Basis for Collecting Data
Tango Eye processes personal data based on the following legal grounds:

Consent: When you provide your personal information for a specific purpose, such as subscribing to our newsletter or engaging in a service.

Contractual Necessity: When processing is necessary to fulfill a contract, such as providing advisory services or processing payments.

Legal Obligation: When processing is required to comply with legal or regulatory obligations, including tax laws and financial compliance.

Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, marketing, or protecting our legal rights.

How We Share Your Information
Tango Eye does not sell or trade your personal information to third parties. However, we may share your information with trusted service providers and partners for the following purposes:

To support our operations and provide services, such as financial institutions, auditors, and legal advisors.

To comply with legal obligations or enforce our terms of service.

With third-party vendors who help us operate our website, such as analytics providers and marketing tools.

When sharing data with third parties, we ensure appropriate safeguards are in place to protect your information.

International Data Transfers
Tango Eye may transfer your personal data to countries outside of your jurisdiction. In such cases, we will take appropriate measures to ensure that your data is transferred in compliance with applicable data protection laws.

Your Rights
You have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.

Right to Rectification: You can request corrections to any inaccurate or incomplete personal data.

Right to Erasure: You can request that we delete your personal data, subject to certain exceptions (e.g., legal obligations).

Right to Restrict Processing: You can request that we limit the use of your personal data under certain circumstances.

Right to Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

Right to Object: You can object to the processing of your personal data in certain situations.

Right to Withdraw Consent: If we rely on your consent to process personal data, you can withdraw consent at any time.

To exercise these rights, please contact us at dpo@tangotech.co.in with the subject line “Information Correction.

Security of Your Information
We have adopted standard security features on the Site to protect the confidentiality and security of your information as required by applicable laws. However, please be aware that no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security. While we strive to protect your personal data, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Data Retention
We will not retain any sensitive personal data or information for longer than is required for the purpose for which such data or information was collected, or may lawfully be used, or is otherwise required under any other law for the time being in force. We may retain anonymized data for as long as is required.

Updates to this Privacy Policy
We may revise the Privacy Policy from time to time. While we may not be able to separately notify you of the revisions each time that we make them, we will notify you and obtain your consent for any changes that we make to this policy when required under law.
We encourage you to check this page periodically for modifications or revisions to the Privacy Policy to understand how it affects the use of your information. We will not be responsible for your failure to remain informed about such changes.

Your Rights
You have the following rights regarding your personal data: 1. Violation of Terms : Your violation of this Privacy Policy, our Terms of Service, or any applicable laws, regulations, or third-party rights, including but not limited to intellectual property rights or data privacy laws. 2. Content You Submit: Feedback you submit to or through the Tango Eye website (e.g., inquiries, comments, etc.), and the use of such content by Tango Eye, its partners, and service providers. 3. Third-Party Interactions: Your interaction with third-party websites, services, or content linked from the Tango Eye website. Tango Eye is not responsible for the actions or policies of third-party websites, including the use of cookies and the collection of data by third parties.
You further agree that Tango Eye will have the right to control the defence and settlement of any such claims, at its discretion, and you will cooperate fully in the defence of such claims. You will also pay all costs associated with defending any such claims, including but not limited to attorneys’ fees, damages, and settlement costs.

Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us at:
Email : dpo@tangotech.co.in